Returns & Exchanges

All store credit, returns & exchanges are easily processed by clicking the link below.  All you need is your order number and shipping zip code!  Please do not send items back to our shop without going through the return app.

There are no returns or exchanges on sale or blemish items.

START AN EXCHANGE HERE!

 

EXCHANGES & RETURNS

The link above will get you started if you're looking to return something for store credit, refund, or process an exchange for a new size / item.  Your exchange or return for store credit is ON US!  All you have to do is click the link, enter your order number / zip code, print the label, and put it in the mail!  Refund items are subject to a $6.00 restocking fee.  I know, it sucks, but it stops the scammers from taking advantage of the system we use.

There is a 30 day exchange window from delivery (we get things happen, so we are pretty relaxed).  Please send back items the same way you received them (hats in boxes).  All items must be unworn, brand new, and not smelling like perfume, deodorant, or gun powder. 

**If we receive an item that smells like perfume, looks worn or washed, or is covered in pet hair, we will send it back to you and charge your card for the shipping and product cost (if the return is processed already).  Please be respectful of what you send back to us, we are a small business!**

PRODUCT / ORDER ISSUES

We back our gear. Always have.  If you have an issue with something you ordered from us or something in your order isn't right, please send a picture and description of what's going on to our address above and we'll get you taken care of. 

Any questions about returns / exchanges please email support@redwhiteblueapparel.com