All store credit, returns & exchanges are easily processed by clicking the link below. All you need is your order number and shipping zip code!
There are no returns or exchanges on sale or blemish items.
EXCHANGES & STORE CREDIT
The link above will get you started if you're looking to return something for store credit or process an exchange for a new size / item. Your exchange or return for store credit is ON US! All you have to do is click the link, enter your order number / zip code, print the label, and put it in the mail!
There is a 30 day exchange window from delivery (we get things happen, so we are pretty relaxed). Please send back items the same way you received them (hats in boxes). All items must be unworn, brand new, and not smelling like perfume, deodorant, or gun powder.
PRODUCT / ORDER ISSUES
We back our gear. Always have. If you have an issue with something you ordered from us or something in your order isn't right, please send a picture and description of what's going on to our address above and we'll get you taken care of.
Refunds are rare, but they happen from time to time. If you'd like to return something for a refund, it can be done at the "Start an exchange here" link above. Returns for refunds must be started within 14 days. Items should be perfect, without smells or blemishes, unworn, never washed. Once we receive the item back, we are glad to process a refund. There is a restocking fee we add to refunds which helps us weed out the scammers (you'd be surprised the stuff we get back in the mail).
Any questions about returns / exchanges please email firstname.lastname@example.org